Bungie Rewards is a merchandise program that offers collector’s items to earn and unlock for purchase that are uniquely crafted to commemorate in-game accomplishments. 

Items for purchase are offered for a limited time and may be limited in quantity and available in only certain regions. Please refer to the Bungie Rewards product pages for more information, including any restrictions. 
 
For Marathon Bungie Rewards products, please visit http://marathon.bungiestore.com 

For Destiny 2 Bungie Rewards products, please visit https://bungiestore.com/rewards 

To be eligible to claim any Bungie Rewards for purchase unlocked through Marathon gameplay, players will need to meet the following requirements:   

To set up an account and purchase physical rewards unlocked through gameplay, players will need to complete the following:   

For more information on the rewards to earn and purchase tied to your in-game achievements in Marathon, please see the rewards product pages.  

Digital Bungie Rewards are available to players who complete the associated unlock requirements. Once eligible, players can claim a digital reward through the Bungie Store. 

How do pre-orders work?  

Pre-orders are products that are available for purchase but don't ship until a later date (specified on the product detail page). When you purchase a pre-order product you are billed immediately upon checkout. This ensures you will receive the product once it becomes available. Please note that at this time only one pre-order item may be placed in shipping bag per transaction. All non-personalized pre-order products can be cancelled for a full refund up until the product ships. After the product ships, our normal return policy will take effect. Please view the Bungie Rewards Return Policy 

How do I get my digital items on the Bungie Store? 

Some purchases on the Bungie Store include a digital gift with purchase. 

For purchases made on BungieStore.com, players will receive an email containing a redemption code that can be redeemed at: https://www.bungie.net/7/en/Codes/Redeem. Please allow 24–72 hours after purchase for the email with the redemption code to arrive. For non–in-game digital items, downloads are available under My Account on the Bungie Store. 

For purchases made on Marathon.BungieStore.com that include a digital gift with purchase, as well as for claimed digital Bungie Rewards, eligible in-game items will be applied directly to the player’s linked account. Please allow 24–48 hours for these items to appear in-game. 

Please note: In-game cosmetics are one per account. Any subsequent orders on the same account will not be eligible to receive the same gift-with-purchase cosmetic.  

For US customer, if you need help with a digital item, please contact Customer Service using this form. 
For EU customer, if you need help with a digital item, please contact Customer Service using this form. 

Can you tell me the shipping rate on my order?  

Shipping rates vary by your location and the size of your order. The easiest way to find out the exact shipping rate for your location and order is to go through the process of placing an order. When you reach the page where shipping options are presented, you’ll see a drop-down menu with different shipping options and their costs for your exact location and order.  

I've shopped on Bungie Store before, where is my order history and saved addresses? 

Order history for Bungie Rewards for Destiny 2 and general Bungie Store merchandise can be found within your account on https://bungiestore.com/ 

Order history for Bungie Rewards for Marathon Rewards can be found within your account on https://marathon.bungiestore.com/ or https://marathon.eu.bungiestore.com/

I am having an issue with playing Marathon. Can you help? 

The Bungie Store team can assist you with questions about the merchandise we provide. For help with playing the game, check out this page or the Help forum. We have entire teams dedicated to help you stay connected to the game.